Return and Refund Policy
Thank you for choosing Motion Digital. We value your satisfaction and want to ensure that you have a positive experience with our products and services. Please take a moment to review our return and refund policy below.
1. Returns
If you are not completely satisfied with your purchase, you may be eligible to return the item within Day of the delivery date. To be eligible for a return, the following conditions must be met:
- Proof of purchase is required.
To initiate a return, please contact our customer support team at [customer support email] to obtain a Return Merchandise Authorization (RMA) number. Once you have an RMA number, please follow the instructions provided to return the item to us.
1. Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 14 Day.
4. Exceptions
Please note that certain items may not be eligible for return or refund, including:
- Customized or personalized items.
- Downloadable digital products.
- Gift cards.
5. Shipping Costs
Shipping costs for returning an item are the responsibility of the customer, except in cases where the item received is damaged or defective.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 7 Day of receiving the item. We will provide instructions for returning the item or offer a replacement.
7. Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at Alokyadav1988@gmail.com
This return and refund policy is subject to change without notice. Please check our website for the most up-to-date policy.